FondlyFondly
My Gifts

Privacy Policy

Last Updated: October 2025

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital gift card service. Please read this policy carefully.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information
  • Payment information (processed by third-party payment processors)
  • Bank account information for gift redemption
  • Messages and content you include in gift cards
  • IP address and device information
  • Recipient information (name, delivery method)

Automatically Collected Information

We automatically collect:

  • Browser type and version
  • Operating system
  • Access times and dates
  • Pages viewed and navigation patterns
  • Referring website addresses

3. How We Use Your Information

We use your information to:

  • Process and deliver gifts
  • Facilitate payments and transfers
  • Send transaction confirmations and notifications
  • Provide customer support
  • Detect and prevent fraud
  • Comply with legal obligations
  • Improve our service and user experience
  • Send important updates about our service

4. Information Sharing and Disclosure

We may share your information with:

  • Payment Processors: To process payments securely
  • Banking Partners: To facilitate fund transfers
  • Service Providers: Who help us operate our platform
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are kept for regulatory and tax purposes as required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Data portability
  • Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our service. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

12. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt-out of sale (though we do not sell personal information).

13. European Privacy Rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, and data portability.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

15. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

16. Do Not Track Signals

We do not currently respond to "Do Not Track" signals from browsers, as there is no standard for how such signals should be interpreted.