How It Works

Last Updated: January 2025

Step 1: Choose Your Card

Browse our collection of beautifully designed greeting cards for every occasion. We offer cards for birthdays, weddings, new babies, holidays, thank yous, congratulations, and more. Each card is carefully crafted to help you express your feelings perfectly.

Simply click on the card design that resonates with you and the occasion. You can preview each card before making your selection.

Step 2: Personalize Your Message

Add a heartfelt, personal message to your card. This is your opportunity to make the gift truly special and meaningful. Whether you want to keep it short and sweet or write a longer note, your words will be displayed beautifully on the card.

You can also add the recipient's name and your name to make it even more personal. Take your time crafting the perfect message that captures what you want to say.

Step 3: Set the Gift Amount

Choose the amount you'd like to send. There's no minimum or maximum limit—send whatever amount feels right for the occasion and your relationship with the recipient.

You'll see the total amount including any applicable fees before you complete your purchase, so there are no surprises. All transactions are processed securely through our trusted payment partners.

Step 4: Send Your Gift

Enter the recipient's email address or choose to send via a shareable link. You can also add your own email address to receive a confirmation of the gift.

Once you complete the payment, your gift is sent instantly. The recipient will receive an email notification with a link to view and redeem their gift card. The card will display your beautiful message and the gift amount.

For Recipients: Redeeming Your Gift

Receiving Your Gift

When someone sends you a Fondly Gift, you'll receive an email notification with a link to view your card. Click the link to see the personalized card and message from the sender.

Withdrawing Funds

To redeem your gift, simply click the "Redeem" button on your gift card. You'll be prompted to provide your bank account information for a secure transfer. We work with trusted banking partners to ensure your information is safe and your transfer is processed securely.

Once you submit your bank details, the funds will be transferred to your account. Processing times may vary depending on your bank, but typically transfers are completed within 1-3 business days.

Security and Privacy

We take security seriously. All payment information is processed through encrypted, secure channels using industry-leading payment processors. We never store your full payment details on our servers.

Your personal information and messages are kept private and secure. We only share information as necessary to process your gift and comply with legal requirements. For more details, please review our Privacy Policy.

Payment Methods

We accept various payment methods including credit cards, debit cards, and other secure payment options through our payment partners. All transactions are processed securely, and you'll see the accepted payment methods during checkout.

Need Help?

If you have any questions about how to send or redeem a gift, please visit our FAQ section or contact our support team. We're here to help make your gift-giving experience smooth and enjoyable.